Legal services · Debt recovery

Debt recovery: get paid what you are owed

Every day that goes by makes it harder to recover what you are owed. If you are tired of waiting, there are several quick and cost-effective ways to take action, often without going to court.

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Did you know…

With our interactive tool you can create, for free, the legal letter to send to your debtor using our template. It is simple and only takes a few minutes.

Demand letter builder

What we can do for you

Formal demand letter

A formal letter signed by a lawyer that interrupts the limitation period and starts late-payment interest running.

Out-of-court recovery

Negotiation, a repayment plan or a settlement, when the business relationship is worth preserving.

Payment order (decreto ingiuntivo)

An application to the court when the debt is certain, quantified and due. We first check whether it is worth it.

How it works

1
Describe your situation
Fill in the form below and choose your lawyer. It only takes a few minutes.
2
Receive your quote
Straight from our system, with every item listed. No commitment until you accept it.
3
Go ahead and start your case
Choose your lawyer and pay online in a few clicks. From your account you can follow every development in real time.

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Frequently asked questions

How long does it take to recover a debt?

A formal demand letter often settles things within a few days, and it carries more weight when it comes from a lawyer. If it is not enough, after 7 to 15 days you can apply for a payment order (decreto ingiuntivo). It is almost always the best way to recover a debt: it is affordable and quick to start, typically 20 to 40 days.

Is it worth acting on a small debt?

Below a certain amount, the cost of legal action can come close to the debt itself. That is why the first step is always a cost-benefit check: if it is not worth it, we tell you before you spend anything, not after.

Can I also recover interest and costs?

Between businesses and professionals, Italian Legislative Decree 231/2002 provides for late-payment interest and a flat-rate amount towards recovery costs. They must be claimed formally, though, which is one of the reasons a formal demand letter is worth sending.

What if the debtor has nothing?

Before taking action, we assess whether the debtor can actually pay. Winning a judgment against someone with no assets means spending money with nothing to collect, and that is not advice worth giving you.

Data controller: Avv. Alessio D'Ascenzo	Tax code: DSCLSS94H05A345U
Registered office: Rome (RM), Italy	PEC: legaless@pec.it
Email: a.dascenzo@legaless.it

Party	Role	Scope of processing
Legaless® Controller	Independent controller	Operation of the Platform, Account management, hosting, security, invoicing, its own legal obligations; receiving, storing and transmitting Case data (requests, documents, chats) to prepare Quotes, assign engagements and enable communication between User and Lawyer
Assigned lawyer	Independent controller	Performance of the Professional Engagement, drafting of documents, legal defence, ethical and anti-money-laundering (AML) obligations under Legislative Decree 231/2007
Third-party Providers (Stripe, OpenAPI, Hostinger, etc.)	Processors or independent controllers (see § 9)	Technical operation of the related features

#	Purpose	Legal basis (art. 6 GDPR)	Legal basis for special categories (art. 9)
4.1	Creating and managing the Account	Performance of the contract (art. 6(1)(b))	—
4.2	Providing the Platform's features (requests, quotes, chat, signature, payments)	Performance of the contract (art. 6(1)(b))	Explicit consent where special categories of data are involved (art. 9(2)(a)); or the establishment, exercise or defence of legal claims (art. 9(2)(f))
4.3	Compliance with the Controller's legal obligations (tax, accounting, orders from authorities, DSA)	Legal obligation (art. 6(1)(c))	Art. 9(2)(g) (reasons of substantial public interest) where applicable
4.4	Platform security, fraud prevention, access logs	Legitimate interest (art. 6(1)(f))	—
4.5	Customer support and complaint handling	Performance of the contract / legitimate interest	—
4.6	Sending service communications (notifications, Case updates)	Performance of the contract (art. 6(1)(b))	—
4.7	Sending the Controller's newsletters / promotional communications	Consent (art. 6(1)(a)), which can be withdrawn at any time	—
4.8	Soft spam about similar Services already requested (art. 130(4), Legislative Decree 196/2003)	Legitimate interest, with the right to object	—
4.9	Defence of a right in court or out of court	Legitimate interest (art. 6(1)(f))	Art. 9(2)(f)
4.10	Aggregate statistics and service improvement	Legitimate interest (art. 6(1)(f))	—

Category	Retention period
Data of Accounts in use	For the duration of the relationship
Data relating to completed Cases (Platform side)	Documents and chats from completed Cases: 24 months from completion. Quotes, engagement letters and transaction data: 10 years from completion of the Case (in line with the limitation periods under art. 2946 of the Italian Civil Code and the record-keeping obligations under art. 2220 of the Italian Civil Code)
The Controller's tax and accounting records	10 years (art. 2220 of the Italian Civil Code and art. 22 of Presidential Decree 600/1973)
Technical and security logs	Up to 12 months, unless retention is needed for investigations
Marketing data (consent)	Until consent is withdrawn, and in any case no longer than 24 months after the last interaction
Inactive account	After 24 months of inactivity, the User is asked to confirm whether they wish to keep the Account; if there is no reply within 30 days of the message, the Account is closed and the data deleted or anonymised (subject to the retention obligations above)

Provider	Function	Location and transfers
Stripe Payments Europe Ltd.	Online payments	Based in the EU (Ireland). Any transfers to Stripe Inc. (USA) take place on the basis of the European Commission's Standard Contractual Clauses (Decision 2021/914) and, where applicable, the EU-US Data Privacy Framework.
Openapi S.p.A.	eIDAS electronic signature	Registered office in the EU (Italy).
Hostinger International Ltd.	Hosting and infrastructure	Based in the EU/EEA (European data centres).